FREQUENTLY ASKED QUESTIONS
Got a question we didn't answer here? Send us an email.
General Questions:
What are your Covid-19 Policies & Procedures? CLICK HERE
What is your cancellation Policy?
Please note our $300 deposit is non-refundable. A "no show" or cancellation within 15 days of arrival date is liable for 100% of the total value of your reservation. Authorization to use your credit card and or your deposit indicates your compliance with our booking terms and conditions. If you need to cancel and contact us 30 days ahead of your reservation we can hold your deposit to be applied to another date when you are able to attend within the same calendar year.
Do you have to book by the week?
In the summer we rent by the week Saturday-Saturday. If we have last minute availability in late June, July/August, shorter stays will be permitted if they fall within the Saturday-Saturday window. In the Spring, Fall & winter shorter stays of 2 -3 days, mid week and over weekend are permitted as we have a lot more flexibility at this time.
Do guests have to sign a waiver?
In the past, during Covid-19 Guests will have to sign a waiver. We no longer have a waiver.
Contactless Check-in is preferred.
Guests register at the office upon arriving and sign a registration form, including credit card number, vehicle information, names of guests staying in the cottage and pets names if any.
What is the weather like?
Please click the link to check the current weather forecast for the Port Loring, Ontario area...but also be aware that this can be incorrect. It is often sunny when they say there is rain!
Do you have cell service?
Update: The Town of Port Loring now has limited cell service.
In 2024, It does reach to some spots at the resort, but only sometimes.
We do not have cell service at Pine Grove Resort, there are spotty points of access in the forest and there is cell service by the Farmhouse at the top of Pine Grove Road.
Are there TV's in the cottages?
The cottages at our main resort do not have TV, as many guests use this time to unplug or bring a computer with DVD, or a USB device with movies pre-loaded for rainy days. The Farmhouse and the Chalet both have satellite TV.
Do you have internet access?
We have internet via satellite, this means that it is slower and more spotty than that of internet in the "big city". We also request that you do not download movies as this puts such a strain on the system that the whole internet will crash. If you need Wi-Fi for email, business or Facebook etc it does reach to the majority of our cabins. The Chalet has its own satellite Wi-Fi.
Arrival/Departure Times?
No early check in, so staff can clean to regulation
In July/August Check in after 3:30pm, check out 9am. Spring/Fall & Winter these times are flexible and based on when the next guest is arriving.
Can I stay an extra day?
At Pine Grove our cottages are generally booked in advance and often do not leave openings available to lengthen your stay. However, in the chance of a cancellation or opening please inquire at the office, we would be happy to extend your stay with us if it is possible to do so.
What Medical Services are available?
If you are sick, we ask you to stay home
The Argyle Nursing Station is located in the town of Port Loring. 11851 Hwy 522
Calling ahead first is recommended to see the Nurse Practitioner 1-705-757-1717.
North Bay Regional Hospital 1-705-474-8600
Sudbury Regional Hospital 1-705-523-7100
Please note our $300 deposit is non-refundable. A "no show" or cancellation within 15 days of arrival date is liable for 100% of the total value of your reservation. Authorization to use your credit card and or your deposit indicates your compliance with our booking terms and conditions. If you need to cancel and contact us 30 days ahead of your reservation we can hold your deposit to be applied to another date when you are able to attend within the same calendar year.
Do you have to book by the week?
In the summer we rent by the week Saturday-Saturday. If we have last minute availability in late June, July/August, shorter stays will be permitted if they fall within the Saturday-Saturday window. In the Spring, Fall & winter shorter stays of 2 -3 days, mid week and over weekend are permitted as we have a lot more flexibility at this time.
Do guests have to sign a waiver?
In the past, during Covid-19 Guests will have to sign a waiver. We no longer have a waiver.
Contactless Check-in is preferred.
Guests register at the office upon arriving and sign a registration form, including credit card number, vehicle information, names of guests staying in the cottage and pets names if any.
What is the weather like?
Please click the link to check the current weather forecast for the Port Loring, Ontario area...but also be aware that this can be incorrect. It is often sunny when they say there is rain!
Do you have cell service?
Update: The Town of Port Loring now has limited cell service.
In 2024, It does reach to some spots at the resort, but only sometimes.
We do not have cell service at Pine Grove Resort, there are spotty points of access in the forest and there is cell service by the Farmhouse at the top of Pine Grove Road.
Are there TV's in the cottages?
The cottages at our main resort do not have TV, as many guests use this time to unplug or bring a computer with DVD, or a USB device with movies pre-loaded for rainy days. The Farmhouse and the Chalet both have satellite TV.
Do you have internet access?
We have internet via satellite, this means that it is slower and more spotty than that of internet in the "big city". We also request that you do not download movies as this puts such a strain on the system that the whole internet will crash. If you need Wi-Fi for email, business or Facebook etc it does reach to the majority of our cabins. The Chalet has its own satellite Wi-Fi.
Arrival/Departure Times?
No early check in, so staff can clean to regulation
In July/August Check in after 3:30pm, check out 9am. Spring/Fall & Winter these times are flexible and based on when the next guest is arriving.
Can I stay an extra day?
At Pine Grove our cottages are generally booked in advance and often do not leave openings available to lengthen your stay. However, in the chance of a cancellation or opening please inquire at the office, we would be happy to extend your stay with us if it is possible to do so.
What Medical Services are available?
If you are sick, we ask you to stay home
The Argyle Nursing Station is located in the town of Port Loring. 11851 Hwy 522
Calling ahead first is recommended to see the Nurse Practitioner 1-705-757-1717.
North Bay Regional Hospital 1-705-474-8600
Sudbury Regional Hospital 1-705-523-7100
Things to Bring/Leave at Home
What Should I pack?
NEW since 2020. Please bring your own sheets & towels.
At Pine Grove we provide fully equipped kitchens with all dishware, utensils, microwaves, stoves, fridges, kettle, coffee maker & more! Every cottage also comes with a BBQ for outdoor grilling. All you really need to bring with you is your sense of adventure, clothes & toiletries. If you choose a boat rental Gas is extra, Or just enjoy the cottage, and you are responsible for bringing linens and or sleeping bags if you prefer.
We do NOT allow people to sleep on the bare mattress and expect that you will bring sheets or sleeping bag/pillowcases with you.
See Covid-19 FAQ for what to bring in 2022
In all 4 seasons it is advisable to bring clothing that is comfortable for being outdoors no matter what the weather brings. (Running shoes, hiking boots, extra pairs of warm socks, fleece or active thermal layer, water resistant jacket and pants etc. In the summer and early fall the weather is often delightfully warm! Don't forget your swimsuit and beach towels!
Life jackets are provided with boat rentals, but we do suggest to bring your own if you have it, and note we DO NOT supply children's lifejackets as it is essential to have one with a proper fit.
* We suggest bringing these items as they are not supplied: Kleenex, paper towels, kitchen garbage bags, beach towels.
Can I bring my music player?
We encourage you to leave portable music player at home. Should you bring your ipod, phone or mp3 to the beach, please respect others by using headphones. not everyone shares the same taste in music or podcasts. Many guests prefer our area for the quiet and serenity of leaving the noise behind.
Can I bring my pets?
Pine Grove Resort is a Pet-Friendly Environment. We love animals and realize that they are members of your family. With animals as with people, we welcome well-behaved guests. To learn more about our Pets Policy, please visit our Pets Page.
In order for us to remain the #1 pet-friendly resort for pet owners, good behaviour is a must, picking up after your pet, not allowing them to run loose all over the property and please do not let them up on our beds. Our housekeeping staff is very diligent and we don't wish to make their jobs more difficult during guest changeover.
Are there grocery stores nearby?
There are many large chain grocery stores on the way to Pine Grove via Hwy 11 or 69/400. We have a number of convenience stores in town or close by to pick up essentials.
Ruperts Varirty aka Polly's Grocery is a full service tiny grocery store in Arnstein that meets the needs of our community, having all the essentials including meat and some produce in stock 1-705-757-2885
Dual Rill Farms in Golden Valley
Mill Bay Market in Restoule
Buchanan's has gas pumps and so much more from ice cream, snacks, to light grocery, bird seed, hardware and construction supplies, you can also get fishing/hunting license here. 1-705-757-2910
The LCBO in Port Loring, everyone's go to! It also has cell service ;) 1-705-757-2880
(Bonus CP bank is located 1 street before the LCBO and has a bank machine should you need it)
The Argyle Farmers Market every Wednesday July/August from 9am-1pm, fresh local produce, meat, cheese, fresh baking, handicrafts and more!
There is a COSTCO in Sudbury a 1.5hr drive away.
Are there restaurants in town?
Jakes Place Restaurant is an iconic stop open for breakfast & lunch or dinner. 1-705-757-2012
Roxies Diner, excellent Food! Also take-out and home made pizza on weekends! 1-705-757-4141
Port Loring Legion #415 The local Bar, they also host BBQ, Fish Fry, Dinners, fundraisers, events & more! 1-705-757-2330
The Port Shores, part cafe, part gift shop & part burger joint...a slice of city living in the North.
Bud The Spud Food Truck in Restoule
Bucks Lodge Formerly The Crows Nest in Restoule
NEW since 2020. Please bring your own sheets & towels.
At Pine Grove we provide fully equipped kitchens with all dishware, utensils, microwaves, stoves, fridges, kettle, coffee maker & more! Every cottage also comes with a BBQ for outdoor grilling. All you really need to bring with you is your sense of adventure, clothes & toiletries. If you choose a boat rental Gas is extra, Or just enjoy the cottage, and you are responsible for bringing linens and or sleeping bags if you prefer.
We do NOT allow people to sleep on the bare mattress and expect that you will bring sheets or sleeping bag/pillowcases with you.
See Covid-19 FAQ for what to bring in 2022
In all 4 seasons it is advisable to bring clothing that is comfortable for being outdoors no matter what the weather brings. (Running shoes, hiking boots, extra pairs of warm socks, fleece or active thermal layer, water resistant jacket and pants etc. In the summer and early fall the weather is often delightfully warm! Don't forget your swimsuit and beach towels!
Life jackets are provided with boat rentals, but we do suggest to bring your own if you have it, and note we DO NOT supply children's lifejackets as it is essential to have one with a proper fit.
* We suggest bringing these items as they are not supplied: Kleenex, paper towels, kitchen garbage bags, beach towels.
Can I bring my music player?
We encourage you to leave portable music player at home. Should you bring your ipod, phone or mp3 to the beach, please respect others by using headphones. not everyone shares the same taste in music or podcasts. Many guests prefer our area for the quiet and serenity of leaving the noise behind.
Can I bring my pets?
Pine Grove Resort is a Pet-Friendly Environment. We love animals and realize that they are members of your family. With animals as with people, we welcome well-behaved guests. To learn more about our Pets Policy, please visit our Pets Page.
In order for us to remain the #1 pet-friendly resort for pet owners, good behaviour is a must, picking up after your pet, not allowing them to run loose all over the property and please do not let them up on our beds. Our housekeeping staff is very diligent and we don't wish to make their jobs more difficult during guest changeover.
Are there grocery stores nearby?
There are many large chain grocery stores on the way to Pine Grove via Hwy 11 or 69/400. We have a number of convenience stores in town or close by to pick up essentials.
Ruperts Varirty aka Polly's Grocery is a full service tiny grocery store in Arnstein that meets the needs of our community, having all the essentials including meat and some produce in stock 1-705-757-2885
Dual Rill Farms in Golden Valley
Mill Bay Market in Restoule
Buchanan's has gas pumps and so much more from ice cream, snacks, to light grocery, bird seed, hardware and construction supplies, you can also get fishing/hunting license here. 1-705-757-2910
The LCBO in Port Loring, everyone's go to! It also has cell service ;) 1-705-757-2880
(Bonus CP bank is located 1 street before the LCBO and has a bank machine should you need it)
The Argyle Farmers Market every Wednesday July/August from 9am-1pm, fresh local produce, meat, cheese, fresh baking, handicrafts and more!
There is a COSTCO in Sudbury a 1.5hr drive away.
Are there restaurants in town?
Jakes Place Restaurant is an iconic stop open for breakfast & lunch or dinner. 1-705-757-2012
Roxies Diner, excellent Food! Also take-out and home made pizza on weekends! 1-705-757-4141
Port Loring Legion #415 The local Bar, they also host BBQ, Fish Fry, Dinners, fundraisers, events & more! 1-705-757-2330
The Port Shores, part cafe, part gift shop & part burger joint...a slice of city living in the North.
Bud The Spud Food Truck in Restoule
Bucks Lodge Formerly The Crows Nest in Restoule
Facility
No smoking /No Vaping
Does Pine Grove Resort Recycle?
Pine Grove Resort has proudly recycled for many years, even before it was "cool" we drove 1.5 hrs each way to do our weekly recycling at the depot. It is now much easier for us to recycle than in the past. Our recycling station is located behind #3 cottage. We have separate bins for aluminum cans (please crush), plastic, glass and Canadian LCBO empties which the proceeds go to various local charities. Please rinse the containers before placing in the appropriate bin. All garbage sealed in bags, must be placed inside our green dumpster located in the parking lot area, this prevents bears and raccoons from becoming a nuisance. Recycling is not only good for the environment, but essential in the north for prolonging the life of our landfill.
*We are attempting to reduce the amount of plastic at Pine Grove and ask that if possible you take your empty plastic water bottles home with you to be recycled, our tiny recycling area is often overwhelmed with empty water bottles.
Can we drink the water?
Yes. The water at Pine Grove has been treated through a filtering and UV process approved by the government and it is tested every month. The water from the taps in the campground are also treated and drinkable. The water will not taste like city water, as it is not chlorinated. If you prefer bottled water please see above message on recycling.
Is smoking permitted?
Our cottages are all non-smoking. You may smoke outside on the deck of your cabin, provided that cigarette buts are disposed of properly and not thrown on the ground. We pride ourselves on having a tidy property without litter and would like to keep it that way.
Due to new laws in Ontario, smoking pot is legal...it is still smoke, and we would like to keep our cottages and beach area smoke free. NO Smoking, NO Vaping. We appreciate your co-operation.
How remote is Pine Grove Resort?
Pine Grove is located adjacent to the Parry Sound Wildlands, a protected area of wilderness located past the northern most tip of Algonquin Park and the southernmost reaches of the Boreal Forest to the north. This pristine wilderness area is accessed by road or boat on over 40 miles of the Wolf-Pickerel River system, and is located in the middle of Hwy 522 between Hwy 11 & 69. Pine Grove Resort is located at the end of Pine Grove road on over 250 acres and has access to all amenities in the town of Port Loring a 15 minute drive away; yet secluded enough to feel like you are truly in the Great Canadian Wilderness.
What are the nature trails like at Pine Grove?
These trails offer an easy, peaceful walk through a mixed forest which is dominated by hemlock, pine, maple and other upland hardwood species. A few interpretive signs are found along the trail, which identify the various species of tree located in the area. Situated close to the Pickerel River, the property is part of a historically significant area, replete with native culture, as well as evidence of early European settlements and logging practices which can still be seen today.
Does Pine Grove Resort Recycle?
Pine Grove Resort has proudly recycled for many years, even before it was "cool" we drove 1.5 hrs each way to do our weekly recycling at the depot. It is now much easier for us to recycle than in the past. Our recycling station is located behind #3 cottage. We have separate bins for aluminum cans (please crush), plastic, glass and Canadian LCBO empties which the proceeds go to various local charities. Please rinse the containers before placing in the appropriate bin. All garbage sealed in bags, must be placed inside our green dumpster located in the parking lot area, this prevents bears and raccoons from becoming a nuisance. Recycling is not only good for the environment, but essential in the north for prolonging the life of our landfill.
*We are attempting to reduce the amount of plastic at Pine Grove and ask that if possible you take your empty plastic water bottles home with you to be recycled, our tiny recycling area is often overwhelmed with empty water bottles.
Can we drink the water?
Yes. The water at Pine Grove has been treated through a filtering and UV process approved by the government and it is tested every month. The water from the taps in the campground are also treated and drinkable. The water will not taste like city water, as it is not chlorinated. If you prefer bottled water please see above message on recycling.
Is smoking permitted?
Our cottages are all non-smoking. You may smoke outside on the deck of your cabin, provided that cigarette buts are disposed of properly and not thrown on the ground. We pride ourselves on having a tidy property without litter and would like to keep it that way.
Due to new laws in Ontario, smoking pot is legal...it is still smoke, and we would like to keep our cottages and beach area smoke free. NO Smoking, NO Vaping. We appreciate your co-operation.
How remote is Pine Grove Resort?
Pine Grove is located adjacent to the Parry Sound Wildlands, a protected area of wilderness located past the northern most tip of Algonquin Park and the southernmost reaches of the Boreal Forest to the north. This pristine wilderness area is accessed by road or boat on over 40 miles of the Wolf-Pickerel River system, and is located in the middle of Hwy 522 between Hwy 11 & 69. Pine Grove Resort is located at the end of Pine Grove road on over 250 acres and has access to all amenities in the town of Port Loring a 15 minute drive away; yet secluded enough to feel like you are truly in the Great Canadian Wilderness.
What are the nature trails like at Pine Grove?
These trails offer an easy, peaceful walk through a mixed forest which is dominated by hemlock, pine, maple and other upland hardwood species. A few interpretive signs are found along the trail, which identify the various species of tree located in the area. Situated close to the Pickerel River, the property is part of a historically significant area, replete with native culture, as well as evidence of early European settlements and logging practices which can still be seen today.
Activities
Does Pine Grove provide outdoor equipment?
At Pine Grove we have a variety of outdoor equipment for your enjoyment. We provide complimentary day use of paddle-boat, canoe, kayak, shuffleboard, horseshoes and more.
Are there organized activities?
At Pine Grove there are no schedules and no one is organizing you. Spend your time your way, it's all up to you. Rest, relaxation, fun, adventure and new friends will be the legacy of your vacation at Pine Grove Resort Cottages. In the summer months enjoy our weekly Wednesday night wiener roast, a favourite of guests for almost 50 years!
Can we have a campfire?
Every Wednesday during the summer months weather permitting, Pine Grove hosts a campfire on the beach. Guests are welcome to enjoy the campfire into the evening, but must ensure it is put out by the time they leave. Campfires are not permitted at the cottages due to forest cover, with the exception of the farmhouse that has a fire pit area. There are campfire areas in the campgrounds, and they are subject to local fire restrictions, on occasion we may be under a fire ban at which time no fires are permitted. We also do not allow fireworks on the property with the exception of organized Canada Day and on occasion July 4th celebrations. (Subject to restrictions & permission)
Are you open in the winter?
The main facilities of Pine Grove are open mid May-Thanksgiving. Our farmhouse sleeps 8 and is fully winterized so that we can be open year round as a private rental. This is the preferred destination for snowmobilers as it has direct access to the local snowmobile trails, as well as the nature trails for snowshoeing.
Do you offer packaged vacations?
Email us to inquire about Spring or Fall fishing packages, romance packages and more. From time to time we offer writers retreats and Artist in Residence programs. Details to be posted on our website.
Can I get married at Pine Grove Resort?
Yes! We have had many requests, and we have hosted some select vow renewals and elopements of 10-50 guests subject to availability, 6 month minimum advance booking required for larger weddings.
At Pine Grove we have a variety of outdoor equipment for your enjoyment. We provide complimentary day use of paddle-boat, canoe, kayak, shuffleboard, horseshoes and more.
Are there organized activities?
At Pine Grove there are no schedules and no one is organizing you. Spend your time your way, it's all up to you. Rest, relaxation, fun, adventure and new friends will be the legacy of your vacation at Pine Grove Resort Cottages. In the summer months enjoy our weekly Wednesday night wiener roast, a favourite of guests for almost 50 years!
Can we have a campfire?
Every Wednesday during the summer months weather permitting, Pine Grove hosts a campfire on the beach. Guests are welcome to enjoy the campfire into the evening, but must ensure it is put out by the time they leave. Campfires are not permitted at the cottages due to forest cover, with the exception of the farmhouse that has a fire pit area. There are campfire areas in the campgrounds, and they are subject to local fire restrictions, on occasion we may be under a fire ban at which time no fires are permitted. We also do not allow fireworks on the property with the exception of organized Canada Day and on occasion July 4th celebrations. (Subject to restrictions & permission)
Are you open in the winter?
The main facilities of Pine Grove are open mid May-Thanksgiving. Our farmhouse sleeps 8 and is fully winterized so that we can be open year round as a private rental. This is the preferred destination for snowmobilers as it has direct access to the local snowmobile trails, as well as the nature trails for snowshoeing.
Do you offer packaged vacations?
Email us to inquire about Spring or Fall fishing packages, romance packages and more. From time to time we offer writers retreats and Artist in Residence programs. Details to be posted on our website.
Can I get married at Pine Grove Resort?
Yes! We have had many requests, and we have hosted some select vow renewals and elopements of 10-50 guests subject to availability, 6 month minimum advance booking required for larger weddings.
