If you do not see answers to your questions here, our Covid Procedures Page or on our regular FAQ page or website, please email firstname.lastname@example.org
When are you opening?
We are gearing up to officially open our doors to guests June 27. This will be a soft opening and we will only operate at half capacity this week.
Can we still rent boats?
Yes. We still offer boat rentals. Your boat will be cleaned and sanitized before your rental.
Do We Have to Socially Distance?
Yes, we ask that you maintain physical distance measures with people outside of your group.
Do we have to wear a mask everywhere?
No. We do ask that you bring a mask if you plan to shop in town, or go areas where physical distancing is difficult. If you need to come into the Pine Grove Office and you have a mask, you most definitely are welcome to wear it.
Do you leave a multi day gap between bookings?
No. We are firm on check in no earlier than 3:30 and check out no later than 9am.
Are you going to take our temperature?
No. We ask you to self-screen before arrival and if you feel unwell or have been in contact with someone unwell, please call to cancel and we can postpone your vacation to another date.
Are our American friends going to be there?
At this time the border is still closed...we do not know :(
Do I have to sign a waiver?
YES. We will email you a self screening form and waiver before your visit and ask that you sign, date it and return to us. If you forget we will have one waiting for you at your cabin.