If you do not see answers to your questions here, our Covid Procedures Page or on our regular FAQ page or website, please email email@example.com
When are you opening?
We are gearing up to officially open our doors to guests mid-late June. This will be a soft opening and we will only operate at half capacity that week.
Can we still rent boats?
Yes. We still offer boat rentals. Your boat will be cleaned and sanitized before your rental.
Do We Have to Socially Distance?
Yes, we ask that you maintain physical distance measures with people outside of your group.
Do we have to wear a mask everywhere?
No. We do ask that you bring a mask if you plan to shop in town, or go areas where physical distancing is difficult. If you need to come into the Pine Grove Office you must wear a mask, otherwise we can help you outside on the deck.
Do you leave a multi day gap between bookings?
No. We are firm on check in no earlier than 3:30 and check out no later than 9am.
Are you going to take our temperature?
No. We ask you to self-screen before arrival and if you feel unwell or have been in contact with someone unwell, please call to cancel and we can postpone your vacation to another date.
Are our American friends going to be there?
The Border is Open! And as of 2022 vaccinated American guests appear to have an easy time crossing.
Do I have to sign a waiver?
2022: No waiver this year, but we ask you to stay home if you are sick! Follow public health guidelines for quarantine.
2021: We will email you a self screening form and waiver before your visit and ask that you sign, date it and return to us. If you forget we will have one waiting for you at your cabin.