While we brave this new world of Covid-19, we want to make sure that everyone has a safe & enjoyable stay. At this time we will not be offering linens/towels. We ask that you bring your own, and also a pillow.
What To Bring
** Fitted Sheet/Flat Sheet & Pillowcases per bed** Or Sleeping Bags
If you do not see answers to your questions here, our Covid Procedures Page or on our regular FAQ page or website, please email email@example.com
When are you opening?
We are gearing up to officially open our doors to guests mid-late June. This will be a soft opening and we will only operate at half capacity that week.
Can we still rent boats?
Yes. We still offer boat rentals. Your boat will be cleaned and sanitized before your rental.
Do We Have to Socially Distance?
Yes, we ask that you maintain physical distance measures with people outside of your group.
Do we have to wear a mask everywhere?
No. We do ask that you bring a mask if you plan to shop in town, or go areas where physical distancing is difficult. If you need to come into the Pine Grove Office you must wear a mask, otherwise we can help you outside on the deck.
Do you leave a multi day gap between bookings?
No. We are firm on check in no earlier than 3:30 and check out no later than 9am.
Are you going to take our temperature?
No. We ask you to self-screen before arrival and if you feel unwell or have been in contact with someone unwell, please call to cancel and we can postpone your vacation to another date.
Are our American friends going to be there?
At this time the border is still closed...we do not know :(
Do I have to sign a waiver?
YES. We will email you a self screening form and waiver before your visit and ask that you sign, date it and return to us. If you forget we will have one waiting for you at your cabin.
The Province has given us the green light to open.
Please be patient while we implement our new procedures & policies.
Due to the anticipated social distancing measures and new cleaning requirements that will be needed as Pine Grove Resort re-opens, please expect the The Grove experience to be a bit different this year for the comfort and safety of our guests, staff and ourselves.
Covid-19 Protocols in Place
The safety of guests & staff is our utmost priority. Here are some updates that we are working on for this year.
This document can be found on the NOTO website www.noto.ca
Participating businesses voluntarily commit to following these five key steps in their place of business which help prevent the spread of the COVID-19.
Stay Home If: